Privacy Policy

1. Information We Collect

Protego only collects the information necessary to provide security services and improve the App. We are committed to limiting data collection and respecting user privacy.

a. Device and Technical Data

• Device information: Includes the device model, operating system version, language settings, and unique identifiers (e.g., device ID).
• Connection data: We collect technical data related to network connections for security purposes, such as IP address and session information. This data is only retained temporarily and is discarded after your session ends.
• Crash logs and performance data: Information related to the performance of the App, including error logs, crash reports, and diagnostic data, is collected to troubleshoot and improve the App's functionality.

b. User-Provided Information

• Personal data: We may collect personal information if you choose to contact us via email, create an account, or sign up for notifications (e.g., email address).
• Payment information: If you purchase premium services or subscriptions, we handle payments via Apple's in-app purchasing system. We do not store any payment details.

c. Permissions

• Camera and Photos: If necessary for security-related features, we may request permission to access your device's camera or photo library. You can disable these permissions anytime in your device settings.
• Location data: Protego may request access to location data for enhanced security features such as device tracking. You can opt out at any time.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve Protego's security services:

• Providing security services: To protect your device from threats, malware, and other security risks.
• Improving functionality: To analyze app usage, diagnose issues, and improve user experience.
• Customer support: To respond to inquiries, address technical issues, and assist with troubleshooting.
• Legal compliance: To comply with applicable legal obligations, such as requests from authorities.

We do not sell, rent, or share your personal information with third parties for advertising purposes.

3. Data Retention and Deletion

• Temporary data storage: We only retain connection and diagnostic data temporarily for troubleshooting and security purposes. Once your session ends, the data is deleted.
• User-requested data deletion: You can request deletion of your personal information by contacting our support team at any time.
• Account deletion: If you choose to delete your account, we will remove all personally identifiable information from our records.

4. Data Sharing and Disclosure

Protego does not share or disclose your personal information except in the following circumstances:

• Service providers: We may share data with trusted third-party vendors who help us operate our services (e.g., server maintenance or crash reporting). These service providers are prohibited from using your data for any other purpose.
• Legal obligations: We may disclose your data if required by law or in response to a legal request (e.g., a subpoena).
• Business transfers: If Protego is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Security of Your Information

We take the protection of your data seriously. Protego uses industry-standard encryption protocols to secure data transmitted through the App. While we take every precaution, no method of data transmission or storage is completely secure.

We recommend using additional security features, such as a strong password or two-factor authentication, to further protect your device.

6. Children's Privacy

Protego is not intended for use by children under the age of 13. We do not knowingly collect any personal information from children. If you believe that we have inadvertently collected data from a child, please contact us immediately, and we will take steps to remove that data.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: You may request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccurate data.
• Deletion: You may request deletion of your personal data, subject to certain legal requirements.
• Opt-out: You can opt-out of marketing communications by following the unsubscribe link in emails or contacting us directly.

To exercise any of these rights, please contact us at [email protected]

8. Policy Updates

Protego may update this Privacy Policy from time to time. If we make significant changes, we will notify users within the App or via email. Your continued use of the App after any such changes will constitute your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

• Email: [email protected]
• Website: www.protego-app.com